Privacy Policy
Last updated: October 14, 2026
Living Sky Cafe Ltd., operating as The Copper Lantern, Living Sky Catering, and Light the Way, respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we collect, use, store, and protect personal information through our websites, event services, online purchases, client portals, and related tools, as well as the choices available to you.
Information We Collect
Depending on how you interact with us, we may collect information such as:
- your name
- email address
- phone number
- event details
- guest information
- RSVP responses
- dietary or accessibility information you choose to provide
- vendor or event contact information
- uploaded files, documents, images, or photographs
- messages and planning information submitted through our forms or client portal
- technical information such as browser type, device information, and website activity
- billing information, including billing name and address
- purchased products, portal packages, and optional add-ons
- payment amounts, transaction status, receipts, and related order information
If you are invited to participate in an event through our Light the Way client portal, information may also be provided to us by the event host or organizer.
How We Use Information
We may use personal information to:
- respond to inquiries and requests
- provide catering, venue, planning, and event-related services
- manage event details and client accounts
- process RSVP responses
- communicate with clients and guests
- provide access to Light the Way event portals
- manage event websites, seating plans, timelines, decor selections, photo galleries, and other planning tools
- provide customer support
- maintain and improve our websites and services
- meet legal, accounting, security, and operational requirements
We do not sell personal information.
Light the Way Client Portal
Light the Way is our online event planning and guest experience platform.
Depending on the features enabled for an event, Light the Way may store information such as client details, guest responses, planning information, seating arrangements, event timelines, vendor information, uploaded documents, and photographs.
Access to individual event portals is restricted to authorized users and guests as applicable.
For standalone, single-event Light the Way purchases, portal access is generally available until 30 calendar days after the event date, as outlined in the applicable purchase agreement.
Closing or expiring portal access does not necessarily result in the immediate deletion of stored event information.
Information may be retained for legitimate operational, administrative, legal, or accounting purposes, subject to applicable privacy requirements.
Online Purchases and Payments
Clients may purchase Light the Way portal access and optional features through our online checkout.
When a purchase is made, we collect information needed to process the order, confirm payment, provide the purchased services, issue receipts, respond to support requests, and administer refunds where applicable.
Payments are processed using WooCommerce, Stripe, and applicable payment service providers.
Payment card information entered through the secure checkout is handled by the payment provider.
We may receive transaction confirmations, payment amounts, limited payment-method details, and other information necessary for accounting, customer support, and payment reconciliation.
Payment providers maintain their own privacy and security practices, which may also apply to information processed through their services.
Photo Galleries and Google Drive
Certain Light the Way photo gallery features use Google Drive to store event photographs and related files.
Files uploaded through these features may be stored within a Google Workspace account controlled by The Copper Lantern.
Google’s own privacy practices also apply when its services are used.
Photos may be subject to approval or moderation before being displayed within an event gallery.
Service Providers
We may use third-party service providers to support our operations, including services related to:
- website hosting
- email delivery
- online payments
- cloud file storage
- analytics
- event management
- customer relationship management
These providers may process information only as necessary to provide their services to us.
Cookies and Website Technology
Our websites may use cookies and similar technologies to support functionality, remember preferences, maintain login sessions, and understand website usage.
You may be able to manage cookies through your browser settings, although disabling certain cookies may affect website functionality.
Information Retention
We retain personal information for as long as reasonably necessary to provide our services, manage event records, maintain business operations, meet legal and accounting obligations, resolve disputes, and respond to customer requests.
Light the Way portal access may expire or be closed after an event. However, certain event information, uploaded content, transaction records, and administrative records may be retained after access ends.
Information that is no longer reasonably required will be deleted, anonymized, or otherwise securely disposed of in accordance with our retention practices and applicable legal requirements.
Individuals may contact us to request information about retention or to request deletion of personal information, subject to applicable legal and operational requirements.
Security
We use reasonable administrative and technical measures intended to protect personal information.
However, no online system or method of electronic storage can be guaranteed to be completely secure.
Your Choices
You may contact us to request access to, correction of, or deletion of personal information we hold about you, subject to applicable legal and business requirements.
If information was submitted as part of another person’s event, certain requests may also need to be coordinated with the event host or organizer.
Children
Our services are not designed specifically for children.
If personal information about a minor is provided as part of an event RSVP or guest list, it should be provided by a parent, guardian, or authorized event organizer where appropriate.
Changes to This Policy
We may update this Privacy Policy from time to time.
The updated version will be posted on this page with a revised “Last updated” date.
Contact Us
For questions about this Privacy Policy, how personal information is handled, or requests to access, correct, or delete personal information, please contact:
Living Sky Cafe Ltd.
Operating as The Copper Lantern, Living Sky Catering, and Light the Way
Saskatoon, Saskatchewan, Canada
Email: admin@thecopperlantern.ca
We will review privacy-related requests and respond in accordance with applicable privacy requirements.